From Digitrends,
December 2000
You've read it in
Shakespeare. Or more likely (since no one reads anymore)
you saw it in one of the countless Shakespeare on Film
events. Kenneth Brannagh's Henry V. Or Jim Henson's
Muppets' Macbeth (just testing you). Regardless, the
scene is usually the same. One king is slain and within
seconds a new king is enthroned and hailed as the
kingdom's savior.
It's sort of the same way
with banner advertising. Online pundits declare the
death of banner advertising and suddenly new forms of
rich-media advertising spring up all over the
Web.
But not so fast. The banner
is far from dead. There's still plenty of life left in
dem bones. You just have to be a little more inventive
about how you use banners and where you use
them.
Depending on whom you ask,
the average click-through rate from banners is between
.2 percent and .5 percent. No wonder clients are
skittish about spending their money this way. But the
fact is simple banner campaigns can still pull in 4
percent and higher. I've seen it happen-and
recently!
The following tips will help
you get the most out of your next banner campaign. While
no one tip can work miracles, taken as a whole these
guidelines will help lead you to better
results.
Think Haiku, Not
Hollywood
Online advertising, although
different in many ways, does share one thing in common
with traditional advertising: the best ads are simple
and make one point.
When it comes to banners,
simplicity means keeping your message short and limiting
the frames of animation. On the Web, no one wants to
wait more than a few seconds for your message. In fact,
many people click through to the next page before the
first page has even finished loading. Think haiku, not
Hollywood. I've seen more than one banner click-through
rate increase simply by removing animated frames and
text.
If you don't believe me, take
a look at the research. In a recent study by Dynamic
Logic it was shown that the more elements you include in
an ad, the less effective it becomes. According to the
study, "uncluttered banners lifted awareness by 14
percent whereas cluttered banners lifted awareness by
only 3 percent."
Blend In With Your
Surroundings
The moment the Internet
Advertising Bureau (IAB) agreed on standard sizes for
banners, the Internet community of users let out a big,
subconscious sigh of relief. "Thank you. Now I know what
to ignore."
If you want your banners to
work, blend in with the surroundings. I'm not suggesting
you be deceptive (that doesn't work), but the chances of
your message getting noticed increase the more your ad
looks and feels like value-added content on the site
where it's placed.
No matter what size ad unit
you're running, design your ads site by site whenever
possible to maximize the content and design connection
to the site. Better yet, use simple HTML text. One
compelling line of copy in HTML text (FREE shipping with
purchase) can-and probably will-outperform the cleverest
copy line or visual you can come up with.
The Web-exclusive
Offer Is King
It's true in direct mail and
it's true in interactive advertising-a good offer is
critical to your campaign's success. It might be free
shipping with your first online purchase, a free gift,
or entry in a sweepstakes. Whatever. The moral of the
story is that offers work.
If your client is resistant
to include an offer, go back and argue for at least a
test cell to demonstrate the power of offers on the Web.
If possible, lobby for a Web-exclusive offer and declare
it as such in the ad. I guarantee that once you compare
results, you won't have to have this discussion
twice.
If You Can't Blend
In, Stand Out
Given what I just said a few
paragraphs back about blending in, standing out on the
page may seem like a contradiction-but it isn't. If you
can't blend in, stand out! This does not mean getting
flashy and taking the Times Square approach with more
blinking and winking animation. It means avoiding the
conventional 468x60 ad size. Be different.
You're more likely to attract
attention with unconventional advertising sizes such as
skyscrapers (148x800), full towers (120x480), and
vertical banners (150x500). Or even a combination of
several sizes on the same page. Longer, more vertical
advertising space allows you to rethink how you create
your banners. You can make the ad look like a column of
site text. Or you can break the ad up into several
smaller units thereby increasing the chance a site
visitor may find something appealing.
For example, if you're an
online bookstore, you could showcase several books one
on top of the other in one static ad column without
animating frames. A women's apparel company could
display three of its top selling sweaters. Or you could
leave most of a long vertical space empty to attract
attention to the one item you want to sell (a whisper
can be louder than a scream).
Limit Your
Graphics
I think clients love to see
clever animations in banner ads even more than creatives
do. Just because you can include animation in a 10K
banner doesn't mean that you should. Try a static ad.
Remember Web visitors are not on a site to see your ad;
they're on the site to view content. If your ad takes 10
seconds to loop through the animation your prospects may
never get your complete message. Try a simple banner
with limited graphics and one short message and call to
action. Or try a banner with a small looping animation
but static message and call to action. That way, no
matter when a site visitor looks at your ad, the
complete message is communicated. Sound pretty basic? It
is. But it works.
The Creative Side of
Good Media Buying
Since we crawled out of
caves, good advertising has always been about delivering
the right message to the right person at the right time.
This means that even if you have the most creative ad in
the world with the best offer imaginable, it won't work
if it doesn't relate to your target audience.
This may seem like Marketing
101, but it is simply amazing how many advertising
dollars are wasted by not targeting prospects with
relevant messages. To be honest, this is more of a plea
for intelligent media buying than it is a tip for
creative execution. But the fact is that good media
buying is creative.
Let's say you're advertising
headache medicine. You could buy run-of-site inventory
and hope someone sees your message. But you'd be much
better off negotiating a deal with specific sections
within targeted sites for more relevant placement. For
example, you could have your animated GIF banner for
headache remedy appear within a headache section of a
health site. Or, to get more creative, you could run on
investment sites and have your headache ad triggered
anytime the Dow Jones or Nasdaq dropped a certain number
of points. Now your message is relevant.
Consider the Art and
the Science
Web advertising-and
specifically squeezing the most out of the much-maligned
ad banner-is both an art and a science. But too many
people forget the science part.
Use good direct marketing
discipline to find out what works and what doesn't. That
means starting with a workable test matrix so you can
test, learn and improve. Decide what you want to test
then plot a course. One offer versus another? One
product versus another? Whatever is most meaningful for
the campaign. But don't try to tackle too many test
cells or you won't learn a thing.
Here Today, Here
Tomorrow
When you're knee-deep in the
interactive advertising business it's easy to get caught
up in the next big thing: wireless, networked
appliances, PDAs, broadband, and that fantastic new
technology they just announced while you were reading
this article.
While it's critical to keep
ahead of the technology curve, it's just as important to
keep some perspective and not get caught up in what some
have called "prestalgia"-that longing to go back to
something that hasn't even happened yet.
So take what the pundits have
to say with a whopping large grain of salt. Remember
these are the same people who predicted video stores
would have been obsolete by 1998 and that flying cars
are just around the corner. I'm not sure where these
critics live, but in my little neck of the woods-a mere
20 miles from MIT-I can't even get DSL or cable modem
service! At this rate, I think it's safe to say that
banners will still be part of the interactive
advertising mix for the foreseeable future.
Just how long is anyone's
guess.
As senior vice president,
creative director at Digitas, a leading Internet
marketing agency based in Boston, Steve Lynch is
currently responsible for running the global interactive
advertising group.